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Frequently Asked Questions

We understand that you may have questions about our services, your treatment, and what to expect during your visit to J&J Integrated Physical Therapy. We've compiled some of the most commonly asked questions to provide you with clear answers and ensure you have the information you need.

Physical therapists are trained to treat various conditions utilizing a multitude of techniques to restore range of motion, movement patterns, improve mechanics, and decrease pain to allow restoration of function and return to normalized routines safely.

Therapists and patients work together to ensure positive results from PT in order to ensure optimal results. Clients should expect to complete a home exercise program to allow return to prior level of function. Clients cannot expect substantial results by only doing activities at therapy visits and not implementing a program outside of therapy.

J and J Integrated Physical Therapy currently accepts most major insurance plans including Medicare, Anthem BCBS, Tricare, Aetna and we offer cash-based options. We are working on credentialing with United Healthcare, Cigna, Work Comp Plans, and Indiana Medicaid.

Our staff can perform complimentary free assessments with the majority of individuals with commercial insurance plans. We are not able to perform free assessments for government-based programs such as Medicare, Medicaid and Tricare due to legal restrictions.

Yes, in the state of Indiana we can see individuals without a referral if their insurance allows. A majority of commercial insurances allow direct access. Government insurance such as Medicaid, Medicare and Tricare require a doctor’s referral to begin care.

Prior to therapy your benefits are verified based on your insurance plan to determine if you will have a copay or deductible. Insurance companies process the patients’ responsibility based on contractual adjustments for each session which determines your cost per visit.

We strive to complete an initial evaluation within 24 to 48 hours upon calling to schedule an appointment.

Do you have any question? Feel free to contact.

your well-being is our priority. We look forward to partnering with you on your journey to a healthier and more active life.

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